I just don’t get it. Not at all. We went to pick up my car this afternoon. Simple you say, you would think all you have to do is pay your bill and drive away. You would think after paying 300 plus dollars to fix a car we only have had 4 months it would be vacuumed and washed and good to go.
I guess you would say we were lucky in a sense but it definitely was through the servant’s entrance how we got lucky.
The warranty didn’t cover the part that needed to be replaced. So I figured might as well get the oil changed at the same time because we had it in the shop already. Then I also figured I would finally have them show me how to unstick the middle seat that they “fixed” when we bought the car and worked in the parking lot but when we got it home didn’t work and its been stuck ever since.
Of course when we got there it was lunch time and all the mechanics were out and of course the manager couldn’t help us. Aside….Don’t the managers usually know how to do the job they are assigned to manage over?... Anyhow he said you can come back after 1 and they could show us how to make it work so we decided to do just that taking a short trip to window shop at Wal-Mart and good thing we took my car for that short trip. The change oil light was still on so Dave checked the oil color and it was iffy and then tried to see if it was the same oil filter he had put on a few months ago. He couldn’t say for sure but he seem to think we just got charged for an oil change that didn’t happen.
We returned for the seat fixing lesson and mentioned that they hadn’t reset the change oil light when as luck has it the mechanic that had done the work on our car was coming up front. He said he never did an oil change had missed it on the work order so why did they charge us for it. Good question another thing the manager should have picked up on when ringing us out. So we had to wait for the car to get the oil changed and he showed us what to do if the seat gets stuck again. An hour trip to pick up the car turned into 2 1/2.
Tears come easy these days and stress levels are through the roof so simple things that should be simple that aren’t well lets just say…..
I also realized I miss the local Ford dealership that went out of business recently. They would have done an excellent job, washed and vacuumed my car and even delivered to my door if needs be but they are gone. Small towns are a great place to live and work and for great customer service but unfortunately its becoming a think of the past due to this stupid economy. Instead I got crap service, charged for things not done, no clean car as a matter of fact they got mud all over my drivers mat and a large headache to boot. Merry Christmas……..
Stay Safe, Stay Warm, Feel Loved.
TTFN
I guess you would say we were lucky in a sense but it definitely was through the servant’s entrance how we got lucky.
The warranty didn’t cover the part that needed to be replaced. So I figured might as well get the oil changed at the same time because we had it in the shop already. Then I also figured I would finally have them show me how to unstick the middle seat that they “fixed” when we bought the car and worked in the parking lot but when we got it home didn’t work and its been stuck ever since.
Of course when we got there it was lunch time and all the mechanics were out and of course the manager couldn’t help us. Aside….Don’t the managers usually know how to do the job they are assigned to manage over?... Anyhow he said you can come back after 1 and they could show us how to make it work so we decided to do just that taking a short trip to window shop at Wal-Mart and good thing we took my car for that short trip. The change oil light was still on so Dave checked the oil color and it was iffy and then tried to see if it was the same oil filter he had put on a few months ago. He couldn’t say for sure but he seem to think we just got charged for an oil change that didn’t happen.
We returned for the seat fixing lesson and mentioned that they hadn’t reset the change oil light when as luck has it the mechanic that had done the work on our car was coming up front. He said he never did an oil change had missed it on the work order so why did they charge us for it. Good question another thing the manager should have picked up on when ringing us out. So we had to wait for the car to get the oil changed and he showed us what to do if the seat gets stuck again. An hour trip to pick up the car turned into 2 1/2.
Tears come easy these days and stress levels are through the roof so simple things that should be simple that aren’t well lets just say…..
I also realized I miss the local Ford dealership that went out of business recently. They would have done an excellent job, washed and vacuumed my car and even delivered to my door if needs be but they are gone. Small towns are a great place to live and work and for great customer service but unfortunately its becoming a think of the past due to this stupid economy. Instead I got crap service, charged for things not done, no clean car as a matter of fact they got mud all over my drivers mat and a large headache to boot. Merry Christmas……..
Stay Safe, Stay Warm, Feel Loved.
TTFN
No comments:
Post a Comment